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Why using TrueTwit makes you look like a True Twit

If you are a TrueTwit user, please don’t take this post personally.  You might be new to Twitter and you might think that you need some kind of validation service for your account to protect you from unwanted followers but you really don’t.

TrueTwit promises three things to its users; spam avoidance, follower management and follower verification.  If you use a Twitter validation service, like TrueTwit, ALL of your new followers will be sent a validation request by direct message.  They then have to complete a CAPTCHA form and you are sent an email confirming they are a TrueTwit-validated human!captcha

Here’s what TrueTwit aims to do and why we don’t think it is a great idea:

  • Avoid Twitter spam – Twitter is an open social platform and one-way relationships are possible. If your account is public there is nothing stopping a bored individual or spambot from sending ‘spam’ messages to your account. You can’t really stop this.  TrueTwit doesn’t do anything to prevent this because it can’t. Plus, it isn’t only bots that send spam, real people spam too and they find filling in a CAPTCHA form easy!  If you get spam messages you can, through Twitter itself ,block the user, or block the user and report them for spam, report them as annoying or report the user as abusive (in violation of the Twitter Rules).
  • Save time managing your followers – The truth is, TrueTwit actually makes you look unsociable.  It can put people off following you and prevent you from growing your following.  It might save you time managing followers because people who might have followed you otherwise are PUT OFF following you, because they have to go through a validation process!
  • Verify people from robots – These days, most computers and programs can figure out CAPTCHA.  There are some clever bots out there!

So if TrueTwit doesn’t do any of the things it promises to do, what does it actually do?

First Impressions last

If the first contact someone receives from you is this:

@blahblahblah uses TrueTwit validation. To validate click here: http://truetwit.com/vy303452218

What do you think is their first impression of you?

TrueTwit can come across as alienating and rude.  Some people won’t click through to validate and some people will think that you don’t really know what you’re doing on Twitter.  You can also look like a spammer yourself.   How many messages on Twitter do you avoid like the plague?  We never click on the dodgy-looking link, do we?

Twitter is all about sharing

What we love about Twitter is that anyone can find and follow you.  People will choose to follow you because they are interested in what you might have to say.  If when they click to follow you and they get a DM asking you to validate yourself, do you think they’re interested enough at that stage to bother?  If your business or brand relies relies upon or is trying to create open communication you should think twice about placing this kind of roadblock between you and your audience.

In Summary:  Please don’t used TrueTwit, especially for business accounts, it makes you look like a bit of a Twit.

 

Reframing the same content to post it again

Reposting the same information on your social media channels will get you more exposure.  However, the best way to do this is to reframe the content to suit your audience.   For example, change the header, slant or tile describing the post, blog or article to entice different people to click to read or share your information.    According to Buffer’s blog, “9 Best Social Media and Content Marketing Tips from Buffer (see No 4)  they can get double or triple the amount of engagement by highlighting different elements of the content when they repost it!

That’s pretty amazing.  So, don’t forget to keep re-posting and reframing your content, mixed in with interacting with others on your social media as always of course.

Here’s an example of how we’ve done it for you to see how you could do this too.  These are Tweets about one of our other Blog posts:

How to see ALL the activity on your Facebook page – good to know !”

“A Facebook blog – how to see all the activity on your page in one go – by

“This is really helpful, a way to see ALL activity on your Facebook page – NEW blog by Wendy. It also works on

The example by Buffer was using Facebook and explains how they also use imagery to create more ways to repost the same content and increase engagement as well.

If this blog post was helpful to you please comment, and follow and ReTweet for us @DotSocialise.

New changes to Facebook rules – HURRAY!

Facebook like, dislike image

Facebook like, dislike image

As a user, I was extremely pleased to read about the new Facebook Platform Policy (7 Aug, fully effective on 5 Nov 2014) stopping Pages apps requiring you to like a Page in order to enter competitions etc.  Like-gating, as it’s known, is now prohibited by policy.

What is it?

It’s when competitions and promotions require you enter by following their request of liking their Page.

However, there are many Pages not following the rules that already apply to promotions and offers.  This could be due to lack of knowledge and understanding, blatantly ignoring them or attempting to get hundreds of likes.  The latter doesn’t particularly help your marketing because if the person doesn’t really ‘like’ your Page, they with either unlike it or remain dormant, limiting the reach of your posts.  Remember it’s about quality not quantity.  You want an engaged audience, not huge figures of uninterested people on your Page.  After 5 November even if an existing app requests a Page like, it will be disabled by Facebook (in effect) and not count whether the entrant has or hasn’t liked the Page!  For a new app, we believe this is in effect already (from 7 Aug 2014) and some have 90 days to comply.

There have always been strict rules around competitions on Facebook.  To summaries these:

  • you must show all the terms, rules and eligibility to enter etc
  • must include an acknowledgement that it is not associated with Facebook
  • not request use of personal timelines (e.g. ‘Share on your Timeline to enter’ is not allowed)

See the rules in full in the Facebook Pages Terms.

Hands up if you are surprised by these rules?  There are plenty who don’t abide by them!

Another interesting rule that you may not have heard of is that third-party advertisements on Pages are prohibited, without Facebook’s prior permission.

The new rules that sparked this post applies to apps.  ‘You must not incentivise people to use social plugins or to like a Page.   This includes offering rewards, or gating apps or app content based on whether or not a person has liked a Page.   It remains acceptable to incentivise people to login to your app, checkin at a place or enter a promotion on your app’s Page.’   Read this and about the changes to Games apps here under Changes to Platform Policy .

So, in theory, we should see a lot less of the ‘Like our Page to enter’ competitions in our personal timelines.

As a Page owner if you have created a campaign or social strategy based on incentivising page likes through apps you may find have work to do!  But, in the long run, you will find other actions, probably more effective ones, to ask your audience to do, to replace that one.

The controversy over this is move by Facebook is really interesting. See the comments under the Facebook Blog, and Socially Staked.

When you consider how many Pages each individual has liked, narrowing down who sees what has got to mean users only really do click to like, in the future, those pages that you are really interested in, not just because they want to enter a competition.

We think this is a good move. What do you think?

 

 

Croydon Tech City, Just Croydon and our Tweetup

IMG_6825 IMG_6777

On Thursday, Wendy attended the Croydon Tech City season finale meeting at Matthews Yard, Croydon.  This is a movement founded by Jonny Rose, now joined by Sarah Luxford and Nigel Dias, promoting the growth of tech companies and start-ups to come and work in and/or from Croydon.

There are great, free, monthly meetings (though there’s not one in August, hence it being the season finale this month!) with presentations from players large and small involved in tech, tech start-ups or with views or influence over them.  Since the inception, 16 months ago, there’s been a Croydon Tech City Summit and social gatherings, the Code Club movement is expanding, giving the opportunity for kids from primary school-age learning to code and lots of networking and partnership discussions.

There’s always a really positive vibe, interesting people to meet from the large group of technically-minded people to other marketing companies, ideas people, to the odd financier.

We also discovered from one of the presentations on Thursday that the Just Croydon website had launched just 2 days before, a new social site for Croydon, and that their launch night is the same as our next Tweetup.   So, we would really encourage anyone and everyone interested in getting connected and improving Croydon in person, or online, to come down to Matthews Yard on 13th August.   The Just Croydon Launch is from 6.30pm for 7pm start in the studio with talks from Jonny Rose, Councillor Tony Newman and the Mayor of Croydon, Manju Shahul-Hameed.  

The Tweetup is just a social event, free and everyone is welcome to come along.   It starts from 7.30pm, or join up with us after the Just Croydon event, on 13 August.  See full details of the August Tweetup.  

Stephanie Darkes and Wendy Ager from Dot-Social will be there and we’re normally at the bar or outside.

 

 

 

What can people see on your Facebook Page?

Facebook Page Privacy jpg

When you’re logged into your own business or community Page on Facebook it’s good to keep in mind that you can probably see more than people who are viewing or have Liked your page can see.  There are also a few things you may not be able to see that others can eg a comment that’s been made private between friends about your page.

You can see all the posts on your page, even ones that have been ‘hidden’ but a visitor won’t see them.

Unless you’ve changed the settings, people will also see Other People’s posts to your page, and interactions THEIR friends have had with your page and who of their friends have Liked your page. If you want to change this you can either ‘Require your approval for others posts to your page’ or turn of the Recent Posts By Others box – See how to here!

If you have need to, you can remove someone from you page, or go further and BAN them! See more on that here.  You can also add a profanities filter or even ban the use of particular words!

You can set country and age restrictions of people who see/like your page, decide if you want people to tag photos and all sorts in Edit Settings and even make your page more visible.

At the top of your Page, click Edit Page then Select Edit Settings

Go and have a look NOW and see if you want to add/change anything on your Facebook Page!

 

We’re Dot Social on Facebook.  There we share our blogs and other useful marketing and social media tips. We are @Dotsocialise on Twitter, if you’d like to connect with us individually on Twitter, we are @AniaWL, @StephanieDarkes and I’m @WendyAnnAger.

 

 

 

Blogging for Business – Tips

Blogging for business can be about sharing useful insights, tips, an overview of your expertise or views on your industry news and products that will help your audience and give them reason to engage with you.  To get them into your marketing funnel you want it to mean they want to link up with you by following you, subscribing, or looking for more information about what your business offers.   A well-written blog is no good on it’s own though.

To engage people you need to make it easy to read, provide ways to find out more information on the topic, either from you or elsewhere.  Great pictures, video or info graphics to help show visually what you’re talking about will really enhance your message.    

Everyone is short of time, so be careful with the length of your blog posts and videos.  When it comes to the writing, remember to cut, cut cut!  That means cut out ALL the words that are unnecessary and anywhere where you are repeating the same message.  When it comes to visuals, make sure they’re relevant, engaging and attractive.   Video should be short and either a summarised or entertaining version or addition to your blog. 

Don’t forget to make it easy for your readers to follow you on their preferred platform.  Share your Blogs regularly yourself on other platforms too.  Actively suggest people subscribe or follow your blog, so they’ll get notified when you write a new post.

Most importantly, as with all marketing, be consistent.  Keep going.  There’s nothing worse than going to a website or connecting with someone because you liked their Blog and then they stop writing it, for no apparent reason!

If you’re still not sure you can do this.  Here’s 5 reasons to blog for your business on Social Media Examiner.

We write blogs on all kinds of social media, marketing and online news and about what’s going on in and around Croydon.  Subscribe to our blog so you don’t miss out posts, or connect with us using the buttons below.

If you think any of your followers will like this information too, use the share buttons below…. See how this works?!

10 easy ideas to post on your Social Media

A lot of people we meet who aren’t yet using Social Media or haven’t fully integrated it into their marketing plans ask us what they should post on their Social Media channels.

There are literally hundreds of things you can post about but for some simple outgoing post suggestions for your social media, see below.   We recommend the 80/20 rule i.e. 80% sharing useful information and content and engaging with your audience and just 20% directed to your business.

1.  Promotional offers for your products/services

2. How your product/services solve your customers’ problems or help them

3. Comparisions of yours to other similar products/services

4. Reviews of your products/services or testimonials/case studies

5. Best of, top sellers or customers’ favourites

6. Your USP

7.  What you’re working on right now

9.  Industry news

10. Share photos or video of your people doing their work or using your products

We’ll post some more suggestions in the future, but hopefully these will give you some inspiration if you’re struggling with what to talk about.  Don’t forget, we’re very social and happy to join you in conversation, especially on Twitter, so do follow us @DotSocialise and

Wendy Ager @WendyAnnAger

Stephanie Darkes @StephanieDarkes

Ania Wilk-Lawton @AniaWL

Why and how to use Twitter Lists

Lists are extremely useful.  You can group people together in Twitter lists so that you can go and just see those people’s Tweets.  It’s also useful because you don’t have to follow the people you put into Lists and so you don’t have to follow them but still get to see their Tweets.  It’s another way of seeing people’s Tweets if and when you want to and you don’t have to be following them.   You can have 1000 different lists and put 5000 people in any of them, one or more.

You can create your own lists or subscribe to lists created by others. 

To create your own list,  go to the gear icon drop down menu in the top right navigation bar or from profile page just click on Lists.   That’s where you go to look at Tweets by people you’ve put in Lists and manage your lists etc.  

To add Tweeters to your lists, click the gear icon by the the Users profile and you’ll see ‘Add to List’.  

Whether to keep your Lists public or private is up to you.  If you have a bunch of confidential clients, influencers and competitors you want to ‘watch’ what they’re Tweeting about then you’ll probably want to make those private.   If you’re making a good list of contacts in one field or location that others might want to follow we’d suggest you make them Public, and that you name them clearly and positively and you’ll get other people following your lists.   

To follow other people’s lists, from their Profile click on Lists and subscribe.

 

For more on detail and help with Lists try Twitter’s “I’m having trouble with lists” information in the Help Centre.

Social Media Marketing for Croydon’s Meanwhile Use

 On Wednesday, 26th we shared our Social Media knowledge at the Meanwhile Use Croydon Marketing Day at Matthews Yard.    We were asked to provide advice on setting up a social media strategy and social media profiles.   

We stepped-in and ran the whole morning session based on our two presentations, with networking and coffee between.   Stephanie talked on creating a successful social media strategy and Wendy talked about social media profiles and improving your online presence.  There were a real mix of people in the audience, from those with an interesting idea for the Meanwhile Use Croydon scheme and some others interested in Social Media marketing for their businesses.  

It was the last day of workshops and finished with Sally Williams talking from Retail Revival.   The final applications for the Meanwhile Use Croydon competition are due in by 30th March.   

We are happy to connect you with a very supportive local online community in Croydon for campaigns, ideas and companies, so if you are on/join any of the Social Media platforms do connect with us on Twitter, Facebook, LinkedIn, Pinterest and Google+.  

 

Facebook Updates – Tips from them!

In the ever-changing world of Facebook it’s hard to keep up with what might make your posts seen or not, and even the most supportive and fanatical Facebook marketeers don’t really know, and must find it hard to keep up!  

The best way to be sure has got to be to check with Facebook themselves. Below is an extract from their Newsroom from  21st Jan 2014 on creating content for your Facebook Page.

“Many Page owners often ask what kind of content they should post. This is difficult to answer, as it depends on who your audience is and what they want to see”…

“The best way to share a link after this update will be to use a link-share, so it looks like the one below. We’ve found that, as compared to sharing links by embedding in status updates, these posts get more engagement (more likes, comments, shares and clicks) and they provide a more visual and compelling experience for people seeing them in their feeds.”  

You can read the full Facebook post from their very own Newsroom here.   I hope this helps you. 

For more information from us, find us on Facebook!

Wendy Ager, for Dot Social